Cases
Information about active cases and their distribution by status. Filter selected status items. Open the selected case for further work.
Case status bar Assignment of available active cases in the system depending on the current status. The panel presents only active c...
Fri, 27 May, 2022 at 5:06 PM
List of cases that require the most attention according to the rules of triage (case prioritization). Triage rules apply in full only to cases that ha...
Fri, 27 May, 2022 at 5:12 PM
The table shows only the ten highest priority cases according to the established automatic triage rules. To see more cases, go to the top menu "Cases...
Fri, 27 May, 2022 at 5:25 PM
P - short for "Priority" - the colour is a priority. Number - case number. The flight number is assigned by the system automatically. The firs...
Fri, 27 May, 2022 at 5:41 PM
Find the link you are interested in and click on it. By default, the Recent Events bar shows events by cases that the user has access to. More informat...
Thu, 2 Jun, 2022 at 12:23 PM