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The Timing Report helps you monitor whether cases are being handled within the timeframes defined by your organisation. It shows the share of cases that...

The Status Durations report helps you analyse how long cases take to move through selected parts of the case management process. You can define the stat...

The Quality of Response and Investigation report helps you evaluate how effectively cases are handled and resolved. Instead of focusing only on the numb...

The Investigation Duration report helps you analyse how long investigations take to complete and how investigation duration changes over time. It allows...

The Response Rate report helps you analyse how quickly your organisation responds to reported concerns and whether cases are resolved within expected timefr...

The Quantitative Report provides a consolidated view of the key numerical indicators recorded through your case management process. It can be used to r...

The Consolidated Report brings key case-management statistics and performance information together in one report. Instead of reviewing several analytics...

The Groups report helps you compare case statistics across different dimensions of your case-management data. Instead of looking only at the overall num...

The Period Outlook report provides a quick overview of reporting activity for a selected week or month. It compares the current period with the previous...

The General Outlook report provides a quick overview of the cases currently handled in the system. It helps you review case activity, identify cases tha...