Quick start
Short guides to start immediately
1. In the Control Dashboard Use the filters to select the case that needs the most attention and go to it. 2. Read the initial message. If ther...
Mon, 9 Nov, 2020 at 5:33 PM
Note: use this to change the pass in the management interface. For reporters’ interface, please follow the link: How to change a reporter's password? ...
Wed, 19 Apr, 2023 at 11:41 AM
When a user is blocked? If the user entered the password incorrectly THREE times, the system locks him automatically. Automatic blocking is warned by...
Thu, 12 Nov, 2020 at 12:15 PM
Make sure 2FA is included into your tariff plan. 1. Go to your user profile 2. Click Two-step verification 3. Insert you mobile number ...
Thu, 28 Jul, 2022 at 5:58 PM
To create a template, you need to find the "Settings" icon on the top main panel. When you find it, click on it and see the list. In thi...
Wed, 19 Apr, 2023 at 11:48 AM
Evaluate the sufficiency of information from the questionnaire to understand what happened? Appreciate the need for external investigators or lawyers? C...
Wed, 19 Apr, 2023 at 11:51 AM
If you have forgotten your login password, you need to use the "Forgot your password" option. After you press the "Forgot your passw...
Tue, 31 Oct, 2023 at 4:09 PM